Privacy Policy

Last Updated: February 20, 2025

This Privacy Policy for Engage Church ("we," "us," or "our") describes how and why we collect, store, use, and share ("process") your personal information when you use our services ("Services"), including when you:

  • Visit our website at engagechurchmemphis.com, or any website of ours that links to this Privacy Policy

  • Engage with us in other related ways, such as submitting forms, requesting prayer, signing up for events, or interacting with our website

Questions or concerns?

Reading this Privacy Policy will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you have any questions or concerns, you can contact us at helpfollowchange@gmail.com.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Policy. You can find more details by clicking the links or using the Table of Contents below.

  • What personal information do we collect? We collect personal information that you voluntarily provide, such as your name, email, phone number, children’s names, and prayer requests. We also collect technical data automatically through Squarespace, including IP addresses, device details, and browsing behavior

  • Do we process any sensitive personal information? Yes, we process data related to prayer requests and general inquiries, but only when you voluntarily provide it. 

  • Do we collect any information from third parties? No, we do not collect data from third parties except for Tally, Squarespace, and Zapier, which help us provide our Services.

  • How do we process your information? We process your data for outreach, event coordination, prayer requests, and internal church operations. For more information, contact helpfollowchange@gmail.com.

  • Do we share personal information? We do not sell or share your data with third parties beyond what is necessary for website hosting, form processing, and analytics.

  • How do we keep your information safe? We use secure storage and limit access to authorized church personnel.

  • What are your privacy rights? You have the right to access, correct, or delete your data. You can contact us to exercise these rights.

  • How do we update this Privacy Policy? We will notify users of any updates via our website and email notification if they have subscribed.

TABLE OF CONTENTS

  1. What Information Do We Collect?

  2. How Do We Use Your Information?

  3. When and With Whom Do We Share Your Personal Information?

  4. Do We Use Cookies and Tracking Technologies?

  5. How Do We Keep Your Information Safe?

  6. What Are Your Privacy Rights?

  7. Do We Make Updates to This Policy?

  8. How Can You Contact Us About This Policy?

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Provide to Us

We collect personal data that you voluntarily provide when you:

  • Fill out a form on our website

  • Submit a prayer request

  • Register for an event or eKids pre-registration

  • Contact us for any other reason

This includes:

  • Name

  • Email address

  • Phone number

  • Children’s names (for eKids pre-registration)

  • Prayer requests, questions, or messages

Information Automatically Collected by Squarespace

When you visit our website, Squarespace automatically collects the following:

  • IP address

  • Browser, network, and device information

  • Web pages you visited before coming to our site

  • Web pages you visit while on our site

  • Clicks, internal links, scrolling, and searches

  • Timestamps of interactions

Squarespace collects this data to operate the website and improve its services. This data is analyzed in a de-personalized form.

Form Submissions via Tally & Zapier

When you submit a form, your data is processed by:

  • Tally – Our form provider (Privacy Policy)

  • Zapier – Used for automated data porting between services (Privacy Policy)

2. HOW DO WE USE YOUR INFORMATION?

We use your personal data for church-related purposes only, including:

  • Outreach and communication – Following up on visits, prayer requests, and church-related questions

  • Event coordination – RSVP management and reminders

  • eKids pre-registration – Ensuring security for children attending church programs

  • Email updates – If you opt in, we may send newsletters and announcements

We do not use your data for commercial purposes or sell it to third parties.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We only share your data with:

Your personal information is only accessible to our pastoral and leadership team for church-related purposes.

4. DO WE USE COOKIES AND TRACKING TECHNOLOGIES?

Yes, our website uses cookies via Squarespace.

  • Necessary cookies – Always enabled for website security and functionality

  • Analytics cookies – Used only when you accept the cookie banner

5. HOW DO WE KEEP YOUR INFORMATION SAFE?

We take security seriously. Our measures include:

  • Restricted access – Only authorized church staff can access data

  • Password-protected accounts – Secure storage of user data

  • Third-party security – Using trusted providers with strong security protocols

However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

6. WHAT ARE YOUR PRIVACY RIGHTS?

You have the right to:

  • Request a copy of your personal data

  • Correct any inaccurate information

  • Request deletion of your personal data

To exercise these rights, email helpfollowchange@gmail.com.

7. DO WE MAKE UPDATES TO THIS POLICY?

Yes, we update this Privacy Policy as needed. If significant changes occur, we will:

  • Update our website and add a notification to the home page

  • Email users who have subscribed for updates

8. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

Email: helpfollowchange@gmail.com